Facility Services. Frequently Asked.

Telecommunications Order Form

Order form intended for customers attending an event at Moscone Center.

Please fill out the information below to order service from Moscone Convention Center Telecommunications.







Please specify "booth" or "room" with the number.








The following is a list of services that is provided by Moscone Center Telecommunications.

Enter the total number of lines for each of the services required in the boxes below.


Telephone Services

ServiceQuantity NeededAdvance Rate
10 business days before event
Standard Rate
within 10 business days of event
Basic Services
Single Line Telephone $250.00$295.00
Multi Line Telephone$305.00$355.00
Speaker Telephone$305.00$355.00
Polycom Telephone$450.00$500.00
Deposit for Usage Charge$75.00$75.00
Additional Services
Restricted Calls$15.00$15.00
Call Waiting$15.00$15.00
Voicemail$25.00$25.00
Remove Dial '9' Function $15.00$15.00
ISDN Line$450.00500.00
Dry/Twisted Pair
(within facility only)
$395.00$450.00

Includes:

  • Dial '9' to access outside line.
  • Voice/fax/data analog, unrestricted telephone service.
  • Touch-tone telephone instrument, telephone line and dial tone.
  • Unused deposit balances are refundable.
  • **All calls including local and long distance calls are charged on a per minute basis. This includes telephones used for dial-up service.

Internet Services

ServiceQuantity NeededAdvance Rate
10 business days before event
Standard Rate
within 10 business days of event
Economy Plus$595.00$695.00
Includes: 1 Private IP address 512Kbps
Standard Internet$1,095.00$1,295.00
Includes: 2 Public IP addresses 10Mbps shared
ServiceQuantity NeededAdvance Rate
10 business days before event
Standard Rate
within 10 business days of event
ShowConnect
Basic$3,995.00$4,595.00
Includes: 3Mbps with 4 static IP addresses
Advanced $4,995.00 $5,595.00
Includes: 6Mbps with 28 static IP addresses
ServiceQuantity NeededAdvance Rate
10 business days before event
Standard Rate
within 10 business days of event
LANConnect
LAN 100$350.00 $400.00
Includes: Layer 2 VLAN 100Mbps, 2 Locations
LAN 1000$500.00 $600.00
Includes: Layer 2 VLAN 1000Mbps, 2 Locations
ServiceQuantity NeededAdvance Rate
10 business days before event
Standard Rate
within 10 business days of event
Wireless Services
Small Meeting$995.00 $1,195.00
Includes: Up to 25 users, 1 configured AP 3Mbps
Large Meeting$3,000.00 $3,500.00
Includes: Up to 100 users, 4 configured Aps 10Mbps
SponsorshipCall for custom quote

ServiceQuantity NeededAdvance Rate
10 business days before event
Standard Rate
within 10 business days of event
Additional Services
Additional Bandwidth (per Meg)$1000.00$1250.00
Only available with ShowConnect service
Additional IP Address$125.00$150.00
Only available with Standard Internet and ShowConnect service
Additional Location$350.00$400.00
Only available with ShowConnect and LANConnect service
Each additional Ethernet Cable$35.00$50.00
Includes: under 50 feet
Each additional Ethernet Cable$75.00$100.00
Includes: over 50 feet
In-Booth Hub Rental$100.00$150.00

In the unlikely event you do not receive a confirmation from us within two business days please call our offices at (415)974-4080.

Credit Card is required to guarantee payment even if paying by check or PO.











Same as company address





Thank you for your order.

We look forward to serving you!


Please read the following terms and conditions prior to submitting order.

Terms and Conditions

  1. Moscone Facility Services (MFS) is the exclusive provider of PBX telephone service and all in-house telecommunications wiring.
  2. Equipment procedures:
    • Exhibitors renting phone instruments can pick them up at the Telecommunications Service Desk.
    • Exhibitors will be responsible for the protection of any equipment rented from (MFS) and for returning the equipment to the Service Desk at the end of the event.
    • Rental equipment provided by (MFS) from this order will remain the property of (MFS).
    • Only (MFS) personnel are authorized to modify system wiring or cabling within the (MFS)
    • All equipment provided by customer or customer's representative must comply with FCC regulations.
    • Long Distance service is provided by AT&T.
  3. Charges and Refunds:
    • Usage charges will be applied for all outgoing calls subject to appropriate rates for services including:
      • Local Calls
      • Long Distance Calls
      • Directory Assistance Calls
    • A $25.00 Service Charge will be made for returned checks.
    • A $10.00 charge will be made for lost or damaged connector cords.
    • A $50 charge will be made for Line cancellation before installation.
    • A $100.00 charge will be made to move an installed line.
    • A $75.00 charge will be made for lost or damaged telephone instruments.
    • A $100.00 charge will be made for telephone line cancellation after installation.
    • A $200.00 charge will be made for internet cancellation after installation.
    • There will be no cancellation of any services after event begins.
    • Refunds will be made payable to the exhibiting company, as listed above, within 30 days of the close of the event.
  4. Telecommunications Service Desk:
    • Exhibitors are required to check in at the Telecommunications Service Desk to receive dial tone.
    • A detailed statement of the telephone calls made can be obtained at the end of the event.
    • Exhibitors may settle the balance due for telephone service and usage at the end of the event.
  5. This order form constitutes authorization of San Francisco Convention Facilities to:
    • Provide services and to handle negotiations for the installation of telecommunication services and equipment, including rearrangement and/or disconnection of service and equipment.
    • Make credit card charges against the credit card provided on file.
  6. Moscone Center Telecommunications does not provide service for shows that are not booked at The Moscone Convention Center.

We suggest that you print this completed form.