Facility Services. Frequently Asked.

Phone

Welcome to the Telecommunications Department. We handle all requests for telephone line orders, Direct Internet, Private Connect Internet, LAN (Local Area Network), WAN (Wide Area Network) and cable line installation.

We offer "one stop shopping" with one point of contact and only one bill for all your telephone, internet, intranet and video conference needs.

We'll save you time and money, while maximizing your connection speed and increasing your service and support, by providing all services in-house.

Telephone line orders includes a voice/fax/data grade, unrestricted phone service, a touch-tone line connector cord and dial tone as well as a telephone instrument. Optional Services for Direct Dial Lines include, restricted calls for local/credit card machines only, call waiting, voice mail, single line phone sets, multi-line phone sets, speaker phones, and conference phones.

Direct Connect Internet service includes a fully dedicated DS3 (45 Mbps), provided by Priority Networks, connected directly to MAE-W and Priority Networks national ATM backbone, a 10 Mbps Ethernet (10 Base T) connection per IP, 3 IP addresses, a 10 Base T (CAT 5) line to Fiber Optic backbone, RJ45 connector to booth. Additional IP addresses, In-Booth extension cabling and hub rental are offered as optional services.

For a private server/Gateway connection, please order our Private Connect Internet. This service includes a fully dedicated DS3 (45Mbps), provided by provided by Priority networks, connected directly to MAE-W and Priority Networks national ATM backbone, a separate connection up to T1 (1.5 Mbps) bandwidth off the facility DS3 connection, a 29 IP address block, a 10 Base T (CAT5) line to Fiber Optic backbone, RJ45 connector to booth.

You can also link your homepage to our Event Calendar. For online orders, go to order forms and look under Special Web Services. If you would prefer to print and fax an order form, download our PDF form.

Moscone Center
Facility Services
facilityservices@moscone.com
Phone: 415-974-4080
FAX: 415-974-4065